How to Allow Support Access to an Accounting System Migration?

We respect your privacy and are here to help whenever you need assistance. For the best support, our team might need support access.

Granting access is simple! Go to your migration dashboard, find the wrench icon 🔧 next to the needed data migration, and click it. You'll see a message explaining the required access.

Check the "Allow support access" box and click "Save" to authorize access.

If you haven't granted support access but need help, our support team will send a request. Look for an email with a link to the Migration Wizard. Click it to open a window where you can allow access.

To confirm support access for your data migration (especially if you have multiple Demos), go to migration details and check the access status. You can also provide access from the same menu.